The staff was nice and helpful and the facilities were minimalistic and modern. The rooms are compact and have pink/purple-ish colored lighting, which I believe plays well with the ingenious and creative concept. You can do self check-in in the computers on the lobby, but there is always someone there to help out anyway. We arrived a little early for check-in time, and since our room was ready, the concierge girl was super efficient and nice to let us get our room. Even later, we felt like getting a room with different features to be more comfortable, and she was really nice about it and helped us with that as well. Another thing I liked is that you can only enter the hotel if you are a guest and have your room key.
Ramos
August 2024
The service desk was incredibly helpful, special thanks to Eric for making our stay comfortable like home and to maintenance Ezekiel who fix the small shower leaks in a few minutes. Hotel's facilities and renovated room exceed my expectations. Our jr. suite room was spacious, freshly renovated with modern details and very clean. When I say clean, I mean very good cleaning everywhere: on the room floor, in the bathroom etc. NO hair, dirt or dust left from previous guests, which is rarely happens lately in many hotels we stayed at. Hotel provides 24/7 fresh coffee in lounge room. There is a modern coffee machine which makes coffee from beans. Continental breakfast in the morning (few kinds of cereals, yogurt, croissants and snacks bars and cake) made us full for the morning start. We asked to put some food in the fridge and service desk staff helped with that very professionally. Fridge has lock The hotel located right across MUNI and BART stops. It makes our travel from the airport and around the city very fast and convenient. No need a Taxi from the airport, use BART, it takes 35 min and costs 10$/person. The Big Bus hop-on-hop-off stop#7 is very close as well. Yes, there were some homeless people on the street around, but it is not the hotel's fault. The hotel has security in the lobby and doors have key locked entrance to the building, so we felt very safe inside. The overall stay was very pleasant and convenient. Thank you for your hospitality.
Victoria
August 2024
The hotel is located at a very central location with a good connection to public transport.
Christoph
August 2024
The amenities and staff were great.
Jimena
May 2023
The location is incredible in center San Francisco, really easy to connect using the public transport system of the city. The Hotel has a really good GYM in the basement. Breakfast was good, but a little too simple. Room service was really nice and polite. There are water refiling stations in each floor.
Angelrf86
February 2025
It was very clean and tidy. Efficient use of space, easy to access and find. Also staff were very competent and kind.
Clem
October 2023
The process for checking in and handling anything administratively went quite well. Most hotels have a spot for pulling up to the property and unloading. I found this to be lacking or, at least, not well communicated. The room was clean, well maintained, and fully functional.
Louis
March 2023
Centrally located, staff is friendly and helpful and work hard. Rooms are cosy and clean. I would recommend this place to friends who are on a budget.
Nirbheek
October 2024
The staff were very friendly, and the amenities were great. The breakfast, while simple, was perfect for tourists on the go, and I enjoyed the common area on level 2 – a nice spot to relax.
Lucy
October 2024
The room was clean - from the bed & sheets, shower, sink and counter. The breakfast was simple but enough so that I didn't have to worry about figuring out where to eat daily for breakfast. The breakfast room was great too - you can grab whichever items you liked and find a place to sit. At some point the milk and croissants ran out, but someone came in at a later time in the morning to replenish so that other people can have theirs as well. I was told the hotel had a gym, but I didn't utilize it so I can't speak about this or rate it. On my first day, I called the front desk to confirm if breakfast was included in my reservation and someone picked up my call right away. At the lobby, I approached someone to ask some questions about the city and the lady who talked to me was nice and friendly! I felt safe in the hotel because of the security person at the lobby and also they kept the entry doors locked.
Raiza
October 2024
Reservations:
+1-833-728-2041